Contact us

General electrical and mechanical enquiries

For more information about TestSafe Australia and the services we offer, please contact us.

Online: Online form

Phone: +61 (2) 4724 4900

Email: testsafe@safework.nsw.gov.au

Postal address:
PO Box 592
Richmond
NSW 2753
Australia

Street address:
919 Londonderry Road
Londonderry
NSW 2753
Australia

Office hours: 8.30am to 4.30pm Monday - Friday

Stores hours: 8.30am - 4.00pm

Chemicals analysis laboratory

Use this information to contact our laboratory:

Online: Online form

Phone: +61 (2) 9473 4000

Email: lab@safework.nsw.gov.au

Street address/postal address:
Level 2,
Building 1, 9-15 Chilvers Road
Thornleigh NSW 2120

Complaints and appeals

Complaints regarding our service and appeals on certification decisions will be addressed by TestSafe as soon as possible and an initial response will be sent to the complainant within three working days of receipt of the complaint or appeal.

All complaints and appeals are to be sent to testsafe@safework.nsw.gov.au with as much detail as possible including the job reference. All complaints will be treated confidentially, and there shall be no unfair treatment or negative impact on the customer arising out of the complaint or appeal.

Related Content

Related